Working Together to Give Your Customers the Online Experience They Have Been Looking For
Why inVue for SmartConnect
PriMedia’s integrated proprietary software modules give you and your customers user intuitive access to account services. Developed to work with ADD Systems SmartConnect, these applications create an internal dashboard and customer-facing portal that deliver: account management, online payment, remote service calls, delivery and service scheduling, price protection and service contract management and enrollment, personalized and automated email and text messaging, online marketing, bill presentment and distribution, lead tracking and loyalty programs. Each module can be used independently or combined with any and all others, and can be customized to meet your business requirements.
Put your messaging in the palms of their hands. Studies show that on average, text messages are opened within 90 seconds, compared to 90 minutes for emails. Integrate your Cargas data with PriMedia’s TextPoint, and take advantage of the fastest way to get your message out.
If you’re like most people, you’re handling your lead tracking with some sort of spreadsheet – or maybe even in a notebook … or with sticky notes! You may never even know who your leads are if your team does not report this information to you.
PricePoint lets you distribute and complete your price protection plans more quickly and see better returns. And, PricePoint’s administrative section is created around your company’s price protection agreements.
OnPoint can set you apart from the competition in so many ways! If you’re like most of our customers, you may have offered a loyalty program where the customer earned credits for some future big-ticket purchase every year they met your qualifications.
Make service agreements as easy and convenient as possible. Customers have 24/7 access to benefits, terms and enrollment; and you can review and manage all your maintenance plans from one integrated portal.
PossiBill™ is a bill presentment and payment solution that provides a wealth of benefits. From cost reduction to accelerated cash flow to paperless billing, PossiBill delivers. Here is a close look at the benefits.
