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ADDCast: Customer Web Portals: A Critical Element for an Excellent Customer Experience

A smooth customer experience is so important these days, and Covid has continued to bring self-service to the forefront. Web…

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Your Online Portal Can Do More!

Your online customer portal is probably utilizing SmartConnect® Customer Look-up to integrate your account data from ADD Energy…

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Capture More Automatic Delivery Customers with Customer Data

If 100 percent of your account list is on automatic delivery, you can stop reading. Thanks for checking in!

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Are Your Accounts Receivable Trapped in a Time Warp?

You update your fleet and toolbox regularly, upgrade your computers every few years and have digitized your customer files. But…

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